SHIPPING & DELIVERY POLICY

At Airanium™ our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

How long are shipping times?

Your products will ship within 2 days of your order, and then take up to 2 weeks to reach your doorstep. As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times.

Can I cancel my order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of the things: recycle it, donate it, or enjoy it.

What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us and we'll give you a refund. You won't be asked to ship the product back to us.

Do you offer exchanges?

Yes. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.

What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong. send along a pic, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.